Terms of Service

Billing

A billing dispute of any kind does not exempt you from paying current and future bills. Billing disputes resolved in the customer’s favor will receive account credit for overpayment.

Purchases are non-refundable. Please take note when ordering.

Disclaimer of Warranties

In no event will BitVPS.COM be liable for any damages, including, without limitation, direct, indirect, incidental, special, consequential, or punitive damages arising out of the use of or inability to use BitVPS.COM’s services or any content thereon.

This disclaimer applies, without limitation, to any damages or injury, whether for breach of contract, tort, or otherwise, caused by any failure of performance; error; omission; interruption; deletion; defect; delay in operation or transmission; computer virus; file corruption; communication line failure; network or system outage; or theft, destruction, unauthorized access to, alteration of, or use of any record.

We are not liable for any damage or loss of data. All clients are responsible for the backup of their data.

Resource Usage

Excessive CPU consumption on a virtual private server is grounds for termination. Users with excessive CPU usage will be notified before any action is taken.

Examples of forbidden programs:

Please remember you are sharing resources with other users.

IP Addresses

In accordance with guidelines, anyone requesting additional IP addresses will be subject to typical ARIN bureaucracy, time wasting, and general ineffectiveness.

Acceptable Use Policy

Anyone caught violating our Acceptable Use Policy may be terminated without warning and with no refund. Forbidden activity/content on our services includes:

You may not use your service in the commission of any crime that violates the laws of local, state, and federal government of the United States of America.

We reserve the right to terminate any account without warning or notice if any of the above restrictions are violated and to examine the contents of any account at any time if we receive reports of forbidden activity and/or content.

You are solely and fully responsible for the contents of your account. Any and all repercussions will be borne solely by you as the account holder.

Use of the Services

Pornography and sex-related merchandising are permitted provided it is legal in the respective city where the server is hosted. This includes sites that may infer sexual content, or links to pornography elsewhere.

System/Network Security Violations

Violations of system or network security are prohibited, and may result in criminal and civil liability. BitVPS.COM will investigate incidents involving such violations and may involve and will cooperate with law enforcement if a criminal violation is suspected.

Examples of system or network security violations include, without limitation, the following:

You are responsible for any misuse of your account, even if the inappropriate activity was committed by a friend, family member, guest or employee.

INDIRECT OR ATTEMPTED VIOLATIONS OF THE POLICY, AND ACTUAL OR ATTEMPTED VIOLATIONS BY A THIRD PARTY ON BEHALF OF BitVPS.COM'S CUSTOMER OR A CUSTOMER’S END USER, SHALL BE CONSIDERED VIOLATIONS OF THE POLICY BY SUCH CUSTOMER OR END USER